FAQ's
What payment methods do you accept?
- We accept various payment methods, including credit and debit cards. You can find a list of accepted payment methods at checkout.
- For more details, please refer to our +Shop Terms of Sale
What is your return policy?
- We have a 30-day return policy for most unopened items and we will allow an exchange for defective items caused by manufacturer defects.
- For more details, please refer to our +Shop Returns & Exchange Policy.
How long will it take to receive my order?
- The delivery time depends on various factors such as the shipping method, your location, and the availability of the item.
- You can find an estimated delivery date at checkout or on the product page of each listing.
- Please note that delivery times may vary during peak seasons and holidays.
- For more details, please refer to our +Shop Shipping Policy.
Can I track my order?
- Yes, you can track your order by logging into your account and checking the status of your order. Track Order link
- You will also receive an email with a tracking number once your order has shipped.
- For more details, please refer to our +Shop Shipping Policy.
How do I cancel my order?
- If you need to cancel your order, please contact Customer Support as soon as possible.
- If your order has not been processed, we may be able to cancel it and issue a refund right then and there. However, if your purchase has already shipped, you will need to return the unopened item for your refund.
- For more details, please refer to our +Shop Returns & Exchange Policy.
What if the item I received is damaged or defective?
- If you received a damaged or defective item, please contact Customer Support within 7 days of receiving the item.
- We will provide instructions on how to return the item for a replacement or refund.
- For more details, please refer to our +Shop Returns & Exchange Policy.
Do you offer international shipping?
- No, we do not offer international shipping at this time.
- You can find a list of eligible shipping locations at checkout.
- For more details, please refer to our +Shop Shipping Policy.
How do I contact customer service?
You can contact Customer Support here.